**Fly Laser Technology Team: Working all night at the customer site, interpreting the ultimate service with professionalism and perseverance**
When night falls, most companies have ended a busy day, but in the customer's factory workshop, the Fly Laser Technology Team is still busy. In order to ensure that the customer's visual laser welding machine can be put into production in the best condition, they took the initiative to stay at the customer site, debug the equipment all night, and won the trust and praise of customers with professional technical capabilities and a high sense of responsibility.
### **Customer needs are orders, and quick response demonstrates responsibility**
After receiving the customer's debugging requirements, the Fly Laser Technology Team did not delay at all and immediately rushed to the customer site with professional equipment and tools. The debugging of the visual laser welding machine involves multiple complex links such as optical calibration, welding parameter optimization, and visual positioning accuracy adjustment. Any slight deviation may affect the welding quality and production efficiency. Faced with the customer's urgent production plan, the team quickly formulated a debugging plan, raced against time to work, and interpreted the "customer first" service concept with practical actions.
### **Keep improving and overcome technical difficulties**
In the workshop late at night, the humming of the machine is intertwined with the voices of the team members communicating. The engineers stared at the screen intently, repeatedly adjusting the welding path, laser power and visual recognition parameters. Due to the special production materials of the customer, the welding process requires higher precision and stability. The team constantly tried different parameter combinations and recorded each test data to ensure the best welding effect.
When encountering unexpected problems, the team members were calm and analyzed the reasons quickly. Occasionally there is a deviation in visual positioning? Immediately recalibrate the camera and light source; welding penetration is unstable? Adjust the pulse frequency and energy distribution. With rich experience and solid technical skills, they overcome the difficulties one by one to ensure that the performance of the equipment perfectly matches the production needs of customers.
### **Fight all night and fulfill the promise with sweat**
Time passes by, but the team's work pace has not slowed down at all. When you are sleepy, wash your face with cold water; when you are hungry, simply eat a few bites of bread and continue to fight. They know that the earlier the customer's equipment is debugged, the earlier the value can be created. Team members cooperated tacitly. Some were responsible for software debugging, some monitored welding quality, and some sorted out data reports. Efficient collaboration allowed the debugging work to proceed steadily.
When the morning sun shone into the workshop, the operating status of the equipment finally reached the ideal standard - stable welding accuracy, precise visual positioning, and significantly improved production efficiency. The customer's on-site manager looked at the perfect welding samples and exclaimed: "The Fly Laser team is not only technically competent, but also has an admirable professionalism!"
### **Exceed expectations and win customer trust**
This overnight debugging not only solved the customer's production problems, but also made the customer deeply feel Feilai Laser's technical strength and service attitude. The customer said: "I originally thought that debugging would take at least two days, but I didn't expect the Feilai team to get it done perfectly overnight. We are very satisfied with such efficiency and service!"
### **Use craftsmanship to the original intention and build reputation with professionalism**
The Fly Laser technical team has always adhered to the concept of "technology first, service-oriented", whether it is pre-sales consultation, equipment installation, or after-sales debugging and technical training, we strive to exceed customer expectations. This overnight battle is just a microcosm of the team's daily work. In countless days and nights like this, Fly people use their expertise and perseverance to empower China's smart manufacturing and help the development of the industry.
**Salute every hard-working Feilei engineer! **
**It is your dedication that makes the trust of customers more warm! **
**It is your ingenuity that makes the light of laser technology shine brighter! **
——Fly Laser, smart manufacturing for the future, eternal service!
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